Servicevilkår

Terms and Conditions

This website is operated by JDstore. Throughout the site, the terms “we”, “us” and “our” refer to JDstore. JDstore offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to users who are browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Article 1 – Definitions

In these Terms and Conditions, the following definitions apply:

• Cooling-off period: the period during which the consumer can make use of their right of withdrawal.
  
  

• Consumer: the natural person not acting in the exercise of a profession or business and who enters into a distance agreement with the entrepreneur.
  
  

• Day: calendar day.
  
  

• Ongoing agreement: a distance contract relating to a series of products and/or services, where the supply and/or purchase obligation is spread over time.
  
  

• Durable medium: any tool that enables the consumer or entrepreneur to store information directed to them personally in a way that allows future access and unaltered reproduction.
  
  

• Right of withdrawal: the consumer’s option to withdraw from the distance contract within the cooling-off period.
  
  

• Entrepreneur: the natural or legal person who offers products and/or services at a distance to consumers.
  
  

• Distance contract: an agreement concluded within the framework of an organized system for distance sales of products and/or services, whereby exclusive use is made of one or more techniques for distance communication.
  
  

• Technique for distance communication: a means that can be used for concluding an agreement without the consumer and entrepreneur being together in the same place at the same time.
  
  

• Terms and Conditions: these general terms and conditions of the entrepreneur.

Article 2 – Identity of the entrepreneur

• Email address: jadedigital25@gmail.com
  
  

• Company name: Jade Digital
  
  

• Chamber of Commerce number: 97615218
  
  

• Address: Huizen, The Netherlands  

Article 3 – Applicability

These terms and conditions apply to every offer made by the entrepreneur and to every distance agreement and order concluded between the entrepreneur and the consumer.

Before a distance contract is concluded, the text of these Terms shall be made available to the consumer. If this is not reasonably possible, it shall be indicated before the distance contract is concluded that the Terms can be viewed at the entrepreneur’s premises and will be sent free of charge at the consumer’s request.

If the distance contract is concluded electronically, the text of these Terms may be made available electronically in such a way that it can be stored by the consumer in a simple manner on a durable data carrier.

In the event that specific product or service conditions apply in addition to these Terms, the consumer can always rely on the applicable provision most favorable to them.

If any provision of these Terms is found to be wholly or partially invalid, the agreement and the remaining Terms shall remain in force, and the invalid provision will be replaced in mutual consultation with one that approximates the original intent as closely as possible.

Unclear situations or interpretations of one or more clauses in these Terms shall be interpreted ‘in the spirit’ of these Terms.

Article 4 – The Offer

If an offer has a limited validity period or is made under certain conditions, this will be explicitly stated in the offer.

The offer is non-binding. The entrepreneur reserves the right to modify or amend the offer.

The offer contains a complete and accurate description of the offered products and/or services. Images used are a true representation of the products and/or services. Obvious errors or mistakes in the offer do not bind the entrepreneur.

Images and specifications are indicative and cannot give rise to compensation or cancellation of the agreement.

Each offer clearly states the rights and obligations associated with acceptance, including:

• the price, excluding customs duties and import VAT (these are the customer’s responsibility and risk);
  
  

• any delivery costs;
  
  

• the method by which the contract will be concluded;
  
  

• whether the right of withdrawal applies;
  
  

• the method of payment, delivery, and execution;
  
  

• the period for acceptance of the offer;
  
  

• the manner in which the consumer can check and correct input errors before submitting the agreement;
  
  

• the possible languages in which the agreement can be concluded;
  
  

• the codes of conduct to which the entrepreneur adheres;
  
  

• the minimum duration of the distance contract in the case of an ongoing agreement;
  
  

• optional: available sizes, colors, materials, etc.

Article 5 – The Agreement

The agreement is concluded at the moment of acceptance by the consumer of the offer and fulfillment of the corresponding conditions.

If the consumer accepts the offer electronically, the entrepreneur will confirm receipt of acceptance electronically. Until confirmed, the consumer may dissolve the agreement.

If the contract is concluded electronically, the entrepreneur shall implement appropriate technical and organizational measures to secure the electronic transfer of data.

The entrepreneur may – within the legal framework – investigate whether the consumer can meet their payment obligations and all relevant facts for a responsible conclusion of the distance contract. If the entrepreneur has good reasons not to enter into the agreement, they may refuse an order or attach special conditions.

The entrepreneur shall send the following information in a durable form with the product/service:

1. the entrepreneur’s address for complaints;
   
   

2. the conditions and procedure for exercising the right of withdrawal;
   
   

3. warranty and post-purchase service information;
   
   

4. the information from Article 4;
   
   

5. cancellation conditions for ongoing contracts.
   
   

Each agreement is concluded under the condition of sufficient product availability.

Article 6 – Right of Withdrawal

The consumer has the right to withdraw from the agreement within 14 days without giving any reason. The withdrawal period begins on the day the product is received.

During this period, the consumer shall handle the product and packaging carefully and only unpack or use the product to the extent necessary to judge whether they wish to keep it.

If the consumer exercises their right of withdrawal, they shall return the product with all supplied accessories and, if reasonably possible, in the original condition and packaging, following the reasonable instructions provided by the entrepreneur.

To exercise the right of withdrawal, the consumer must notify the entrepreneur within 14 days after receipt of the product by email or written notice. The product must then be returned within 14 days.

The consumer must provide proof of return, for example, via tracking or shipping confirmation. If the consumer fails to notify or return the product on time, the purchase is final.

Article 7 – Costs in Case of Withdrawal

If the consumer makes use of their right of withdrawal, the return shipping costs are borne by the consumer.

If the consumer has already paid, the entrepreneur will refund the amount as soon as possible, but no later than 14 days after withdrawal, provided the product has been received back or conclusive proof of return has been submitted.

Article 8 – Exclusion of the Right of Withdrawal
The entrepreneur may exclude the consumer's right of withdrawal for products as described in paragraphs 2 and 3. The exclusion of the right of withdrawal shall only apply if the entrepreneur clearly stated this in the offer, or at least in good time before the conclusion of the agreement.
Exclusion of the right of withdrawal is only possible for products:

1. that have been created by the entrepreneur in accordance with the consumer’s specifications;
   
   

2. that are clearly personal in nature;
   
   

3. that, by their nature, cannot be returned;
   
   

4. that spoil or age quickly;
   
   

5. whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence;
   
   

6. that are single newspapers or magazines;
   
   

7. for audio and video recordings and computer software of which the consumer has broken the seal;
   
   

8. for hygienic products whose seal has been broken by the consumer.
   
   

Exclusion of the right of withdrawal is only possible for services:

1. relating to accommodation, transport, restaurant services, or leisure activities to be carried out on a specific date or during a specific period;
   
   

2. where performance has begun with the consumer’s explicit consent before the withdrawal period has expired;
   
   

3. concerning betting and lotteries.

Article 9 – The Price
During the validity period stated in the offer, the prices of the offered products and/or services will not be increased, except for price changes due to changes in VAT rates.
Contrary to the previous paragraph, the entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, at variable prices. This liability to fluctuations and the fact that any stated prices are target prices will be mentioned with the offer.
Price increases within 3 months after the conclusion of the contract are only permitted if they result from statutory regulations or provisions.
Price increases from 3 months after the conclusion of the contract are only permitted if the entrepreneur has stipulated this and:

1. these result from statutory regulations or provisions; or
   
   

2. the consumer has the right to terminate the contract as of the day on which the price increase takes effect.
   
   

The place of delivery is, according to Article 5, paragraph 1 of the Dutch Turnover Tax Act 1968, the country where the transport starts. In this case, delivery takes place outside the EU. Consequently, import VAT and/or clearance fees will be collected by the postal or courier service from the recipient. Therefore, no VAT will be charged by the entrepreneur.

All prices are subject to printing and typographical errors. No liability is accepted for the consequences of such errors. In the event of printing and typographical errors, the entrepreneur is not obliged to deliver the product at the incorrect price.

Article 10 – Conformity and Warranty
The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability, and the legal provisions and/or government regulations existing on the date of the conclusion of the agreement. If agreed, the entrepreneur also guarantees that the product is suitable for use other than normal use.
A warranty provided by the entrepreneur, manufacturer, or importer does not affect the legal rights and claims the consumer may assert under the agreement against the entrepreneur.
Any defects or incorrectly delivered products must be reported in writing to the entrepreneur within 14 days after delivery. Products must be returned in their original packaging and in new condition.
The warranty period provided by the entrepreneur corresponds to the manufacturer's warranty period. The entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products.

The warranty does not apply if:

• The consumer has repaired and/or modified the delivered products themselves or had them repaired and/or modified by third parties;
  
  

• The delivered products have been exposed to abnormal conditions or have otherwise been treated carelessly or contrary to the instructions of the entrepreneur and/or on the packaging;
  
  

• The defectiveness is wholly or partially the result of regulations that the government has set or will set regarding the nature or quality of the materials used.

Article 11 – Delivery and Execution
The entrepreneur will take the greatest possible care in receiving and executing product orders.
Subject to what is stated in Article 4 of these general terms and conditions, the company will execute accepted orders with due speed but no later than within 30 days, unless a longer delivery period has been agreed with the consumer.
If delivery is delayed, or if an order cannot be executed or only partially, the consumer will be notified within 30 days of placing the order. In such cases, the consumer has the right to dissolve the agreement without cost and is entitled to any compensation.
In the event of dissolution as per the previous paragraph, the entrepreneur will refund the amount paid by the consumer as soon as possible, but no later than 14 days after dissolution.
If delivery of an ordered product proves impossible, the entrepreneur will make an effort to provide a replacement item. It will be clearly and understandably communicated at the time of delivery that a replacement item is being delivered.
For replacement items, the right of withdrawal cannot be excluded. The costs of any return shipment are at the entrepreneur’s expense.
The risk of damage and/or loss of products lies with the entrepreneur until delivery to the consumer or a previously designated representative made known to the entrepreneur, unless expressly agreed otherwise.

Article 12 – Duration Transactions: Duration, Termination, and Renewal

Termination
The consumer may at any time terminate an agreement entered into for an indefinite period, which is for the regular supply of products (including electricity) or services, with due observance of the agreed termination rules and a notice period of no more than one month.
The consumer may at any time terminate a fixed-term agreement which is for the regular supply of products (including electricity) or services, at the end of the specified term, with due observance of the agreed termination rules and a notice period of no more than one month.

The consumer may:

• terminate the agreements referred to in the previous paragraphs at any time and not be limited to termination at a specific time or during a specific period;
  
  

• terminate them at least in the same way as they were entered into;
  
  

• always terminate them with the same notice period as the entrepreneur has stipulated for themselves.
  
  

Renewal
A fixed-term agreement that is for the regular supply of products (including electricity) or services may not be automatically extended or renewed for a fixed period.
By way of derogation, a fixed-term agreement for the regular supply of daily, news, and weekly newspapers and magazines may be tacitly renewed for a fixed term of up to three months, provided the consumer may terminate the renewed agreement by the end of the extension with a notice period of no more than one month.
A fixed-term agreement that is for the regular supply of products or services may only be tacitly renewed for an indefinite period if the consumer may terminate at any time with a notice period of no more than one month, or no more than three months if the agreement is for the infrequent (less than once a month) supply of daily, news, and weekly newspapers and magazines.
A fixed-term agreement for the introductory supply of daily, news, and weekly newspapers and magazines (trial or introductory subscriptions) will not be automatically renewed and ends automatically at the end of the trial or introductory period.

Duration
If an agreement has a duration of more than one year, the consumer may terminate the agreement at any time after one year with a notice period of no more than one month, unless reasonableness and fairness oppose termination before the end of the agreed duration.

Article 13 – Payment
Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 working days after the start of the withdrawal period referred to in Article 6, paragraph 1. In the case of a service agreement, this period starts after the consumer has received confirmation of the agreement.
The consumer has the duty to report inaccuracies in provided or stated payment details to the entrepreneur without delay.
In case of non-payment by the consumer, the entrepreneur, subject to legal limitations, has the right to charge the reasonable costs that were made known in advance to the consumer.

Article 14 – Complaints Procedure
Complaints about the execution of the agreement must be submitted fully and clearly described to the entrepreneur within 7 days after the consumer has identified the defects.
Complaints submitted to the entrepreneur will be answered within 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within 14 days with an acknowledgment of receipt and an indication of when the consumer can expect a more detailed reply.
If the complaint cannot be resolved in mutual consultation, a dispute arises that is subject to the dispute resolution procedure.
A complaint does not suspend the entrepreneur’s obligations unless the entrepreneur indicates otherwise in writing.
If a complaint is found to be justified by the entrepreneur, the entrepreneur will, at their discretion, replace or repair the delivered products free of charge.

Article 15 – Disputes
Agreements between the entrepreneur and the consumer to which these general terms and conditions apply are exclusively governed by Dutch law, even if the consumer resides abroad.

Article 16 – Contact Information
Questions about the Terms of Service can be sent to us at jadedigital25@gmail.com.